"TEAM" CASE MANAGEMENT

WHY MCE?

By choosing MCE you have access to a team of case managers who back each other up when necessary. You are never without a case manager should yours go on vacation, become ill or resign. Another case manager will immediately be assigned to support you without any gap in service.

We know you can choose from many providers. We believe that you will find MCE’s Team Case Management model is superior in providing consistent long term support to you. We appreciate your CONFIDENCE in us.

WHAT SPECIFIC SERVICES ARE PROVIDED BY THE CASE MANAGER ?

Some of the specific services provided by MCE’s case managers include plan development, linking you with service providers, monitoring services to assure they meet your needs, assisting you in an emergency, assisting you to obtain and keep benefits, visiting with you to develop your individualized training goals.

Magic City Enterprises offers a variety of case management services and support to people who receive services through the Adult or Children’s Medicaid Waiver.

TEAM MANAGEMENT

If you choose to have supervised living services provided by MCE, the Team Management Model will be utilized. This model has several benefits.

     *     The Team Management works closely with both direct and
            supervisory staff in the Community Living program, and 
            attends house and staff meetings.
     *     The Team Management makes frequent visits to the home 
            so that they get to know you and your choices, goals,
            strengths and needs.
     *     Professional and supervisory staff review all individual 
            plans of care and work closely with each case manager to 
            help develop the most effective plan for the people 
            receiving services.

WHOM TO CHOOSE

One of the most important decisions consumers make is whom to select as their case management organization.

Your case manager works with you and service providers to plan and secure services for you each year. If you need additional services, case managers must modify your plan with the State and Service Providers.

The role of case managers include advocacy, plan development, negotiating services with providers, and monitoring programs.

Magic City developed a new and highly effective Case Management Team concept in 1998 which is still used today.

ADVANTAGES OF CHOOSING MAGIC CITY
One of the many advantages of receiving Case Management services through MCE is the increased opportunities for coordination and communication between the Case Manager and the Program with which you are involved. Several in house meetings are held each week. These meetings are used to discuss your specific needs in order to address them as quickly as they arise.

The close communications between the case manager and the program staff assures that any concerns or wishes you express will be shared with the manager of the program and a solution found as quickly as possible.