Why MCE?

By choosing MCE you have access to a team of case managers who back each other up when necessary. You are never without a case manager should yours go on vacation, become ill or resign. Another case manager will immediately be assigned to support you without any gap in service.

We know you can choose from many providers. We believe that you will find MCE’s Team Case Management model is superior in providing consistent long term support to you. We appreciate your CONFIDENCE in us.

What services are offered by the case manager?

Some of the specific services provided by MCE’s case managers include plan development, linking you with service providers, monitoring services to assure they meet your needs, assisting you in an emergency, assisting you to obtain and keep benefits, visiting with you to develop your individualized training goals.

Magic City Enterprises offers a variety of case management services and support to people who receive services through the Adult or Children’s Medicaid Waiver.

Team management

If you choose to have supervised living services provided by MCE, the Team Management Model will be utilized. This model has several benefits.

The Team Management works closely with both direct and supervisory staff in the Community Living program, and attends house and staff meetings.
The Team Management makes frequent visits to the home so that they get to know you and your choices, goals, strengths and needs.
Professional and supervisory staff review all individual plans of care and work closely with each case manager to help develop the most effective plan for the people receiving services.

Whom to choose

One of the most important decisions consumers make is whom to select as their case management organization.

Your case manager works with you and service providers to plan and secure services for you each year. If you need additional services, case managers must modify your plan with the State and Service Providers.

The role of case managers include advocacy, plan development, negotiating services with providers, and monitoring programs.

Magic City developed a new and highly effective Case Management Team concept in 1998 which is still used today.

Advantages of choosing Magic City

One of the many advantages of receiving Case Management services through MCE is the increased opportunities for coordination and communication between the Case Manager and the Program with which you are involved. Several in house meetings are held each week. These meetings are used to discuss your specific needs in order to address them as quickly as they arise.

The close communications between the case manager and the program staff assures that any concerns or wishes you express will be shared with the manager of the program and a solution found as quickly as possible.

How do you get your case manager?

Everyone who applies to MCE services will receive a case manager of their choice. If you are already funded by the Medicaid Home and Community-based Waiver, you will receive “waiver” case management which includes a home visit each month. If you are applying for services or are privately funded, a case manager will also be provided to you to assist you with your programming or applying to the State of Wyoming for service funding.

Your MCE case manager is your advocate and will represent and assist you with your desires, dreams and planning your meetings and programming. It is important that you chose a case manager that you are comfortable with. If you ever want to change case management you may contact the Case Management Supervisor, Program Manager or staff to assist you in getting a transition either within MCE or outside MCE started.